Privacy Statement

Last Updated: 28 March, 2023

Gradiant Corporation (“Gradiant”, “we”, “us”, or “our”) is committed to respecting your privacy. This Privacy Policy (the “Privacy Policy”) explains our practices regarding the collection, use, and disclosure of information that customers/users, employees,
prospective employees, third-party vendors and suppliers (“you” or “users”) may provide to us through your use of our website located at www.gradiant.com, our social media pages, and any other products or services that link to this Privacy Policy (collectively, our “Services”), or in connection with your employment with us or products or services that you
provide to us.

If you have any questions regarding this Privacy Policy, please contact us at [email protected].

By accessing the Services or by consenting to this Privacy Policy wherever mandated under the relevant applicable laws, you agree to be bound by this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Services.

If we change this Privacy Policy, we will post any changes to the Privacy Policy on our website so that you are aware of the information we collect and how we use it at all times. Each time you use the Services, the current version of this Privacy Policy will apply. Accordingly, when you use the Services, you should check the date of this Privacy Policy (which appears at the top) and review any changes since you last reviewed the Privacy Policy. Where you continue to provide personal data to us as described in this Policy, or continue accessing the Services, this will constitute your acknowledgement and acceptance of a revised Policy.

Information we collect

We collect two types of information from you: “Personal Information,” which is information that you provide that can be used to identify you (such as your name, email address, etc. and including sensitive personal data or information such as financial information like bank account or credit card or debit card or other payment instrument details, physical, physiological and mental health condition, medical records and history, and biometric information), and “Aggregate Information,” which is information that cannot be used to identify you (such as frequency of visits to the Site, browser type, etc.).

Information you provide to us

We collect Personal Information that you voluntarily provide to us when you use our Services, in relation to your employment with us or when you provide products and services to us. For example, you may provide us with your contact information such as your email address, first name and last name, phone number, company name, or other Personal Information when you choose to submit such information to us through email, an online form, or other method (such as contacting us through our “Contact Us” Site feature).

Information we automatically collect

When you use our Services, we automatically receive and collect information about you and your device. This information includes the following:

Information about your device, such as the operating system, hardware, system version, Internet Protocol (IP) address, device ID, and device language.
The specific actions that you take when you use our Services, including but not limited to the pages and screens that you view or visit, search terms that you enter, and how you interact with our Services.
The time, frequency, connection type, and duration of your use of our Services.
Information regarding your interaction with email messages, for example, whether you opened, clicked on, or forwarded the email message.
Identifiers associated with cookies or other technologies that may uniquely identify your device or browser (as further described below).
Pages you visited before or after navigating to our Site.

Employment

If we have collected your Personal Information through our “Careers” page in response to a job opening, you are giving us permission to use and retain your information for the purpose of evaluating your application for employment consideration for the specific position that you applied to, as well as other roles at Gradiant. This Personal Information may be processed and stored by a third party talent tracking solution provider as well as with vendors, consultants, and other service providers who need access to such information to carry out work relating to the recruitment process on our behalf. If you apply to Gradiant through a third party platform that requires that you create an account, such as through LinkedIn, the privacy practices of those platforms will be governed by their own policies, and not by this Privacy Policy.

Collection of personal information by third parties

Some links on our Services may redirect you to third-party websites that we do not operate, which may include social media features, such as LinkedIn buttons or links. The privacy practices of those websites will be governed by their own policies. We make no representation or warranty as to the privacy practices or policies of any third parties, including the providers of third-party applications. If you are submitting information to any such third-party through our Services, you should review and understand that party’s applicable policies, including their privacy policies, before providing your information to the third-party.

Aggregate information collected

Aggregate Information is information that does not identify you. Aggregate Information may be collected when you use our Services, independent of any information you voluntarily enter. Additionally, we may use one or more processes to de-identify information that contains Personal Information, such that only Aggregate Information remains. We may collect, use, store, and transfer Aggregate Information without restriction.

Use of "cookies"

Like most websites, our Services may use “cookies.” Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser to help us identify you when you come to our Services. You have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you may be unable to use those aspects of our Services that require registration in order to participate. You can learn more about cookies and how they work at allaboutcookies.org. You can always disable cookies through your browser settings. Doing so, however, may disable certain features on our Services. You can opt-out from third-party cookies that are used for advertising purposes on the NAI website.

Although we do our best to honor the privacy preferences of our visitors, we are not able to respond to Do Not Track signals from your browser.

How we use your information

In general, we collect information and Personal Information from you so that we can provide our Services, operate our business, and provide information that you request from us. This includes the following uses and purposes:

Provide, operate, improve, maintain, and protect our Services.
Provide you with technical and other support.
Send you updates, marketing communication, and other information about Gradiant and our Services.
Conduct research and analysis, and monitor and analyze trends and usage.
Enhance or improve user experience, our business, and our Services, including the safety and security thereof.
Personalize our Services to you.
Communicate with you and respond to inquiries.
Consider your application for employment.
For employment purposes such as payrolling and recording attendance.
As necessary to comply with any applicable law, regulation, subpoena, legal process, or governmental request.
Enforce contracts, including investigation of potential violations thereof.
Detect, prevent, or otherwise address fraud, security or technical issues.
Protect against harm to the rights, property or safety of Gradiant, our users, or the public as required or permitted by law.

Sharing of personal information with third parties

We do not rent or sell your personal information.

Like most companies, we share information, including Personal Information, in certain circumstances with third parties through operation of our Services and our business. Below we explain when that happens.

Service providers

We may transfer Personal Information to third parties for the purpose of providing the Services or operating our business., or for managing your employment. For example, we may transfer your Personal Information to third-party service providers to assist with providing the Services and other services, and to communicate with you about current or future offerings.

Required transfers

We may also transfer your Personal Information to third parties under the following circumstances: (i) to comply with a legal requirement, law, subpoena, judicial proceeding, court order, governmental request, or legal process; (ii) to investigate a possible crime, such as fraud or identity theft; (iii) in connection with the sale, purchase, merger, asset sale, financing, reorganization, liquidation or dissolution of Gradiant; (iv) when we believe it is necessary to protect the rights, property, or safety of Gradiant or other persons, or (v) as otherwise required or permitted by law, including any contractual obligations of Gradiant.

As directed by you and with your consent

Except as otherwise provided in this Privacy Policy, we share Personal Information with companies, organizations or individuals outside of Gradiant only at your direction or when we have your consent to do so.

Opt-out

If you no longer wish to receive our marketing and promotional communications, you may opt-out by following the instructions included in each communication.

Children and privacy

Our Services are not intended to be used by children under the age of 13, and we do not knowingly collect Personal Information from children under the age of 13 in connection with the Services.

Your rights in relation to Personal Information

In accordance with applicable law, you may have the right to withdraw your consent for any of your Personal Information collected / received by us at any time in writing by writing to us using the contact details set out below, in accordance with the terms of this Privacy Policy.

You may write to us using the contact details set out below to access, review, amend or correct your Personal Information, and we will deal with all such requests in accordance with applicable law.

You agree and acknowledge that in respect of any Personal Information which cannot be corrected or amended pursuant to any applicable law, law enforcement requests or judicial proceedings or the like, the aforementioned rights may not be available.

How do we protect your information

We take the security of your Personal Information very seriously. We use reasonable administrative, physical, and technical safeguards to secure the Personal Information you share with us. Despite these safeguards and our additional efforts to secure your information, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your Personal Information.

Notice to visitors outside of the United States

Your Personal Information may be stored and processed in any country in which we engage service providers, including to countries outside of the location(s) of your business, such as the United States and countries within Europe, Latin America and the Asia-Pacific region. Where such transfers of your personal information are made they will be made in accordance with applicable law.

Privacy policy updates

Each time you use our Services the current version of this Privacy Policy will apply. When you use our Services, you should check the date of this Privacy Policy (which appears at the top of the Privacy Policy) and review any changes since the last version. Our business changes frequently and this Privacy Policy is subject to change from time to time.

How to contact us/Grievance Officer

To contact us with your questions or comments regarding this Privacy Policy or our privacy practices in general, please email our grievance officer at [email protected].

Gradiant Corporation

130 New Boston St #200

Woburn, MA 01801

[email protected]